Privacy Policy

Effective Date:

1/1/2025

Hollywood Pawn

("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or opt into our SMS marketing program.

1. Information We Collect

We may collect the following types of information when you use our website or services:

Personal Information (e.g., name, email, phone number, billing/shipping address) when you make a purchase, sign up for an account, or contact us.Payment Information when you make transactions, which is securely processed by third-party payment providers.Technical Information (e.g., IP address, browser type, device information) to enhance user experience and security.Communication Preferences including SMS marketing and email subscription choices.

2. How We Use Your Information

We use your information to:

Process transactions and fulfill orders.Provide customer support and respond to inquiries.Improve our website, services, and marketing efforts.Send promotional offers, updates, and exclusive deals via email and SMS (with your consent).Comply with legal obligations and enforce our terms.

3. SMS Marketing & Text Messaging

By providing your phone number and opting into our SMS marketing program, you agree to receive automated promotional messages, order updates, and notifications.

Opt-In: You must explicitly consent to receive SMS messages by signing up on our website or through other designated opt-in methods.Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message or contacting us directly. Message and data rates may apply.Frequency: Messages may be sent periodically, but we aim to send only relevant communications.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share information with:

Service providers assisting with payment processing, shipping, and marketing. Legal authorities if required by law or to protect our rights and safety. Business transfers in case of a merger, sale, or company restructuring.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

Email & SMS Preferences: You can opt out of marketing emails and texts at any time.Access & Updates: Contact us to request access, corrections, or deletion of your personal data.Cookies & Tracking: You can adjust browser settings to limit cookie tracking.